Privacy Policy
Last updated: 14th October 2025
At Fix My Dentz, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website fixmydentz.com.au, contact us, or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: such as your name, email address, phone number, and any other details you provide when submitting an enquiry or booking a service.
Non-Personal Information: including browser type, device information, IP address, and pages you visit on our website, collected automatically via cookies or analytics tools.
2. How We Use Your Information
We may use your information to:
Respond to enquiries and provide requested services.
Process bookings, quotes, or payments.
Improve our website, services, and customer experience.
Send relevant updates, offers, or promotional content (only if you’ve opted in).
Comply with legal obligations or resolve disputes.
3. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies in your browser settings, but this may affect site functionality.
We may also use third-party analytics tools (such as Google Analytics) to understand how visitors use our site.
4. Sharing Your Information
We respect your privacy — your personal details will never be sold or traded.
We may share information only with:
Service providers or partners who assist us in operating our website or providing services.
Legal authorities if required by law or to protect our rights.
All third-party providers are required to handle your information in accordance with Australian privacy laws.
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
While we use secure systems and protocols, no online transmission is completely risk-free, and you share information at your own discretion.
6. Your Rights
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data where legally permissible.
Opt out of marketing communications at any time.
To exercise these rights, please contact us using the details below.
7. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these websites and encourage you to review their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes to our practices or for legal reasons. The latest version will always be available on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Fix My Dentz
Email: support@fixmydentz.com.au
Phone: 0411 518 820
Address: Clagiraba, QLD, 4211